Users have found that apart from the Battery Edge setting, Ambient Display mode also has to be activated. Hopefully, a future update of the app will address this problem. The Priv may not be perfect, but is a fantastic first attempt, and definitely provides reason for us to be excited about what is in store. Guides — Soft reset, boot into Safe Mode Soft reset When the screen is not responsive, press and hold the power buttons, until the device restarts. Most of these can be solved with future software updates, and if you love what BlackBerry has to offer on the software side of things, the Priv is definitely a great choice. That's because the company's desktop software Link has not been updated to ensure compatibility with the latest versions of macOS and Windows 10, and as a result, can be a little temperamental. Turn off the camera app, let the device cool down, and this seems to take care of the problem for these users. Boot the device into Safe Mode and see if the issue persists. Select and download the version of BlackBerry Device Software approved by your wireless service provider for use with the BlackBerry smartphone model. Open BlackBerry Desktop Manager. BlackBerry Desktop Software 6.
Problem 4 — Camera cannot focus Some users have found that their device camera now seems to be out of focus all of a sudden. Problem 1 — Security update results in error screen on reboot BlackBerry has been sending out OTA security updates monthly, but users have found that following the December update, the device lands on an error page after reboot, and continuous attempts at restarting the phone leads to the same error. BlackBerry Desktop Manager 5. The last time BB10 was updated with new software features was February If you do not back up your data, your device data, settings, and email messages are deleted from your device after the update is installed. You will have to call customer support to have them disable this feature for your phone, and after that, you will have to go to Settings — More — Cellular — Enhanced, and disable the setting on the device as well. Some users have found this feature not to be working. However, some users have found some other rogue apps to be causing this issue as well. Although CEO John Chen promised that the Canadian company's own software platform would not be ignored following the release of the first Android-powered BlackBerry phone back in September , the software has been subject to a number of delays. Go to Settings — Power saving and ensure that this option is turned off. Do any of the following: When BlackBerry Desktop Manager prompts you to update your smartphone software, complete one of the following steps, depending on your version of BlackBerry Desktop Manager: The Priv may not be perfect, but is a fantastic first attempt, and definitely provides reason for us to be excited about what is in store. This is also known as web-software loading WebSL. But despite not containing any shiny new features — the delated software update does contain a number of irritating bugs. Re-enter the details and try again. If BlackBerry Desktop Manager does not automatically prompt you to update the smartphone software, click Application Loader. Make sure the router firmware is up to date. Guides — Soft reset, boot into Safe Mode Soft reset When the screen is not responsive, press and hold the power buttons, until the device restarts. Many interpreted this as the BB10 platform going into maintenance mode — updated against the latest security threats, but not actively updated with new software features. Make sure the applications and software on the device are up to date. Unfortunately, BlackBerry users who want to back-up their device data could also run into a few problems. Users have found that uninstalling the app solves the issue right away. Turn off the camera app, let the device cool down, and this seems to take care of the problem for these users. Complete the instructions on the screen to perform the software reload.
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